Background

Kite WorldWide is one of the leading travel agencies for Kitesurfing holidays. From it’s headquarter in Hamburg, Germany, they did establish themselves quickly as one of the most recognized companies in the industry and are now offering trips all over the world. Kite WorldWide is a classic example of a company that started with a strong service combined with an out-of-the-box thinking marketing team in-house. In these rare cases it is hard to fail and it is no surprise that they are now running an own marketing company as an own business!

Goal

Our goal was to increase the leads for travel trips through the website.

Challenge

Kite WorldWide did enjoy fast-paced growth over the last few years, mainly driven by a great social media marketing strategy and execution. They did also use Google Adwords for lead generation but the results have been stagnant for a while and they simply got too little leads for their ad spend. Our challenge was to make Google Adwords work for them. While it is always great fun and easy to work with other strong marketing team, it is obviously much more challenging to deliver outstanding results.

Results

After 4 weeks Kite WorldWide was able to increase the amount of lead conversions by 256% while at the same time lowering the cost per conversions by 51%.

They did a great job, communicated well with us and finished the project successfully.

Marlo Lehmann, Marketing Manager - Kite WorldWide

Solution

In order to maximize the results from their Adwords campaign and to use every cent as effective as possible we did decide to completely restructure and rebuild the campaigns from scratch. This approach takes much more time initially and is often mandatory in order to make optimization and monitoring most effective.

 

We decided to use the SKAG-strategy, whereas all important keywords/search terms get their own ad group including dedicated ad copy. Writing dedicated ad copy for each keyword leads to highest click-through-rates, which heavily reduces the cost per click and hence the overall conversion costs.

The Future

Our work was done after a few weeks, as we were able to hand-over the newly set up campaigns to the in-house marketing team. The sudden increase of leads had created a new challenge for Kite WorldWide, as they need to catch up overnight with the increase in leads and efficiently convert these leads to happy Kitesurfing holiday-takers!